Return Policy
Because each piece is handmade in small batches, all sales are considered final.
That said, if something arrives damaged or there is an issue with your order, please reach out within 48 hours of delivery and I’ll do my best to make it right.
Damaged Items
If your order arrives damaged, please email courtney@thewaight.com within 48 hours of delivery with:
Your order number
A photo of the damaged item
A photo of the packaging
Once reviewed, I will offer a replacement (if available) or a refund.
Returns & Exchanges
At this time, I do not accept returns or exchanges for:
Change of mind
Incorrect address provided at checkout
Normal variations in color, shape, or glaze that are inherent to handmade work
Each piece is unique, and slight variations are part of the beauty of handmade ceramics.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, I am not responsible for lost or stolen packages.
Questions
If you have questions before placing an order, feel free to reach out — I’m always happy to help ensure a piece is the right fit.